The neutral engine between whoever decides and whoever acts — every decision classified, routed to whoever must own it, and held to a deadline. Built for anyone with an inbox full of decisions.
The problem
Every organization runs on a split that no software respects: someone decides, someone else acts — and the moment between them is where issues sit for weeks, authority gets murky, and accountability evaporates.
KASA is the co-equal engine that sits in that gap. It never takes a side. It classifies every decision, derives who actually holds authority, and routes it — with a clock attached.
If it arrives by email and someone has to decide, KASA fits. The engine is identical — only the vocabulary changes.
Settlements, retainers, filings — the calls only a partner can make, routed in seconds.
Report to resolution runs through seven stages. Each one is owned, timed, and recorded. Nothing falls between the decider and the doer because the engine holds the thread.
A side-effect-free decision core, surfaced through a KASA-branded app. The same interface that classifies today swaps to AI tomorrow — the router never changes.
Scores every issue across category, urgency, cost and budget. It records the raw facts and applies no policy of its own — the engine stays explainable.
One ordered decision tree, first match wins. The sole consumer of the approval threshold — and the only place authority is ever decided.
Urgency drives the deadline; a route-aware ladder climbs from owner to chair to full agenda when a deadline slips. Time is always injected, never assumed.
Every routing decision and authority derivation is appended — the gate that matched, the owner assigned, the clock that started. The record is the proof.
An approver / operator split with live status and escalation pills, decision intake, and per-row actions that drive the whole loop — approve, assign, ratify, close.
Phase two drops an AI classifier behind the identical interface — confidence scores and human override included. The routing contract is untouched.
On the roadmapAuthority isn't a guess or a setting buried in a menu — it's derived. The order is load-bearing, and every gate is independently testable.
emergency categoryalways-approve flag fires — contract, spend commitment, policy, legal, precedentunbudgeted and cost ≥ the threshold Tgovernance or compliance categoryThe approvers' decisions and the operators' actions, side by side — each row carrying its status, its owner, and the clock it's running against.
KASA owns the decision layer end to end — its own system of record, its own audit trail. It doesn't sit on top of your existing tools, and it doesn't try to be your system of record for everything. It does the one thing they can't: hold authority and time.
Classification, routing, SLAs and the audit log are ours — pure, deterministic, and proven by the test suite.
Accounting and payments write back through a single port — your existing systems, not a rebuild.
We don't replace your CRM, ticketing or ERP. We resolve the decision they leave stranded between approver and operator.
Stop losing weeks in the handoff between whoever decides and whoever acts. KASA routes the decision, starts the clock, and closes the loop.